E-commerce / 2024
Craft Studio. An artisan marketplace that ships worldwide
Forty independent makers, one storefront, and a checkout that handles international shipping without a spreadsheet.
- +310%
- Revenue year on year
- 67%
- International orders
- 40
- Makers onboarded
- 22%
- Cart recovery rate
The problem
Craft Studio sold through Instagram DMs. Orders were lost, shipping was quoted by hand, and there was no way for a buyer in Berlin to know what delivery would cost.
What we did
Built a multi-vendor storefront with per-maker inventory and payouts
Integrated live international shipping rates and duty estimates
Photographed and structured 400 products with rich product schema
Set up an abandoned-cart flow in the makers' own voice
The result
The DM backlog is gone. Two-thirds of revenue now comes from outside Nepal, and makers see their own sales dashboard.
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